The ICT malfunction that several hospitals had to contend with since Wednesday evening has been resolved. ICT service provider ICTZ says in a statement that all healthcare institutions have been reconnected.
“In the past evening, all healthcare institutions that purchase their services from ICTZ, were reconnected one by one in consultation. This means that the registration kiosks, online files and video calling are available again for patients and care providers.”
The cause of the malfunction is investigated. According to ICTZ, there was a problem with the “connection provider of the data center”. As a result, patients could not use the registration kiosks in the hospital. They also had no access to medical records and laboratory results. GPs were unable to log in to a number of hospitals and video consultations were not possible. The treatments continued as usual.
Yesterday the problems occurred in any case in the St. Jans Gasthuis in Weert, the Northwest Hospital Group in Alkmaar and Den Helder, Isala in Zwolle, the Diakonessenhuis in Utrecht, the ZorgSaam Care Group in Zeeuws-Vlaanderen and the Dijklanden Hospital in Hoorn and Purmerend.