PostNL delivered a record number of parcels last year and increased its gross profit. Last year, the postal and parcel company was given more work in the processing and delivery of mail and parcels due to the corona pandemic. Employees, partners and retailers also benefit from the results.
In an explanation of the annual figures, top woman Herna Verhagen describes 2021 as “an exceptional year”. A year that started and ended in lockdown. PostNL delivered 384 million parcels last year, an increase of 13.8 percent compared to 2020. Without the corona pandemic, growth would have been 11.7 percent. Letter delivery decreased by 0.5 percent in volume, but without the corona post (for example, letters with calls for vaccination from the Ministry of Health, Welfare and Sport), the drop would have been 5 percent, in line with the long-term trend.
PostNL achieved a turnover of almost 3.5 billion euros, more than the almost 3.3 billion in 2020. The net profit is 258 million euros, 42 million euros more than a year earlier. This profit result is not structural, because 82 million euros consists of corona-related activities such as the delivery of corona mail during the booster campaign.